Aside from having more resources, a very good reason why you can get your own server and use it instead of a shared Internet hosting plan is the fact you can install and run a wide selection of software. With a shared account, you can use applications, that do not need root access and aren't set up server-side, so when you require specific software for your sites, you can't set it up on a shared hosting server. This isn't the situation with a server of your own where you could install anything you want. The downside is that you may not have much experience and dealing with your own server is more complex that managing a shared Internet hosting account where the service provider manages most things. This is why we offer one more service for our server packages called Installation & Troubleshooting and you may take full advantage of it any time that you come across any difficulties with the supervision of your hosting server.

Installation and Troubleshooting in VPS Servers

The upgrade could be obtained for any one of the VPS server packages irrespective of the OS and CP you have chosen or the task that you need to be done as our administrators will help you with anything related to the software on the server. This includes, but isn't limited to, setting up third-party apps, setting up server options, troubleshooting scripts when they do not function efficiently, and so forth. The upgrade features an hour of work and if a specific task requires less time, the remaining minutes will be available for the future and shall be listed inside the VPS billing CP. You may use the Installation & Troubleshooting service either as an independent upgrade or as an addition to the Managed Services upgrade, which provides half an hour of custom work on your machine. This way, you'll be able to work on your web sites without worrying that you'll not be able to use some program or losing time on technical issues.

Installation and Troubleshooting in Dedicated Servers

You may add the upgrade to any one of the dedicated servers we offer at any time that you need it. If you need some custom work from our admins as soon as your server is ready, you could acquire the upgrade during the hosting server signup process, or when you need something to be executed afterwards, you could add the upgrade from your billing Control Panel. The Installation & Troubleshooting service offers an hour of work from our administrators on your machine, so if you face any issues to install a third-party software or some application gives errors and doesn't work the way it should, our specialists shall help you in a very timely manner. If a task takes less than an hour, the rest of the time shall be available for future tasks and you shall be able to see it in the billing area. This upgrade is suitable in case you do not have a lot of experience with managing a server or if you use our Managed Services upgrade, but you run out of the thirty minutes custom work it features.